These Terms govern use of The nZone platform, mobile application and related services (the "Service") by an agency or organisation (the "Client") and the people it authorises to use them ("Users"). If the Client has a signed proposal, order form or agreement with us, that document takes priority where it conflicts with these Terms. By using the Service, the Client agrees to these Terms.
The Client is responsible for who it invites as Users, the access it gives them, and all activity under its account. Users must keep their login details confidential and must not share accounts.
Users must not use the Service unlawfully, try to access accounts or systems they are not authorised to use, interfere with the Service's security or performance, upload malicious code, or copy, reverse-engineer, resell or use the Service to build a competing product.
Fees are as agreed in the Client's proposal or order form and are payable by the due date on each invoice. Fees exclude applicable taxes. We may suspend access if an invoice remains unpaid 30 days after its due date, after giving written notice.
We own the Service, including the software, its design, and the nZone name and logo. The Client receives a non-exclusive, non-transferable right to use the Service for its own business during its subscription. Where the app is white-labelled, the Client allows us to use its name and branding only for that purpose.
Each party will keep the other's confidential information confidential and use it only for the purposes of this relationship. This continues after the relationship ends.
We work to keep the Service available and reliable, but we do not guarantee it will be uninterrupted or error-free, and it is provided "as is". We are not a travel agent, immigration adviser, medical provider or financial adviser, and the Service does not replace professional advice.
The Client will be responsible for, and will reimburse us for, claims made against us by third parties arising from Client Data the Client provided without the right to do so, or from its Users' breach of the Acceptable Use terms.
Either party may end the Service as set out in the Client's proposal or order form or, if none applies, on 30 days' written notice. Either party may end it immediately if the other seriously breaches these Terms and does not fix the breach within 30 days of being asked to. We may suspend access immediately if needed to deal with a security threat or unlawful use.
We may update these Terms. We will give Clients reasonable notice of significant changes, and continued use of the Service after that notice means the Client accepts them.
Our website may contain links to third-party websites. We do not control these sites and are not responsible for their privacy practices.
These Terms are governed by the laws of South Africa, unless the Client's proposal, order form or agreement with us says otherwise. We will both try to resolve any dispute through good-faith discussion first, before taking it further.
General enquiries: [email protected]. Privacy questions or concerns: [email protected].